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Secure Shopping at Gift Garden

Here at the Gift Garden, we consider the customer's security of paramount importance. That is why we use Metacharge to handle all our credit card processing for us.

Metacharge uses state of the art security tools and techniques, both proprietary and unique, to ensure that you the shopper are protected against what is nowadays a virtually non-existent risk. Security is surely one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations. The Metacharge payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, their web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate Metacharge to obtain confidential information.

When you purchase products from Gift Garden by proceeding to the checkout, you will be connected to the Metacharge transaction server to complete your financial details. In fact, the Gift Garden will never have knowledge or access to the your credit card details as you will be supplying them directly to Metacharge. Once the Metacharge transaction server has confirmed your details, the Gift Garden webserver is contacted by Metacharge and notified that a purchase has taken place and where the goods are to be shipped. The exchange of credit card details happens only between the customer and Metacharge which use state of the art techniques to protect your data from prying eyes.

Security for the Shopper

Any communication between the shopper and Metacharge is encrypted to the maximum strength supported by the shopper's browser using TLS or 128 Bit SSL. Shoppers are also protected from fraudulent use of their card in a "card not present" environment, by their card issuers. The card issuers provides the right for the shopper to dispute a transaction if the goods/services did not arrive or if the card was used fraudulently.

Data Storage

Data storage on Metacharge systems, and the communication between Metacharge and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. Metacharge also ensure that we stay up-to-date with the latest versions of any third-party code they use, and continually review their own proprietary code.

If you would like to find out more about the services Metacharge offer then visit their website at www.metacharge.com.





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