![]() Customer Support Help Desk Consult Knowledgebase Returns Before returning any item to us you must contact us first via our live support or by submitting a ticket enquiry to obtain a returns code, that will enable us to deal with your request quickly and efficiently. If you should receive a product that is faulty, we will replace it free of charge, as long as it is within 30 days of receipt. In these circumstances we will also pay you the cost of the return postage. Please obtain a proof of posting certificate from your Post Office to enable us to process the refund for your return postage costs. Note: in the event of Gift Garden sending you a replacement for a damaged or defective item, you must return the original item to us within 30 days. We reserve the right to charge the price of the replacement to the payment card used for the original order if the item is not returned within 30 days of the date on which Gift Garden confirms we will issue a replacement. ![]() This site conforms to the Distance Selling Regulations act 2000. All original site content (c) 2006 Gift Garden. All Rights Reserved. All names, images, logos, trademarks and indicia used on this site are the property of the respective owners and no claim of ownership is being made upon them. |